ROCK is our mandatory desktop and server offering designed to provide clients with a structured and predictable approach to managed IT backed by a professional support desk team. Providing a multi-layered approach to security, ROCK is designed and deployed to the Australian Essential 8 framework, but of course, we are able to extend security posture in consultation with you.

Endpoint Protection

Antivirus and Antimalware Software Deployment: Deploying and managing industry-leading antivirus and antimalware software on client endpoints.

Endpoint Detection and Response (EDR): Implementing EDR solutions to detect and respond to advanced threats in real time.

Patch Management: Ensuring timely installation of security patches and updates to mitigate known vulnerabilities.

Application Whitelisting

Configuration and Management: Configuring application whitelisting solutions to allow only approved applications to run on client systems.

Policy Optimisation: Regularly update and optimise whitelisting policies to maintain security while minimising user impact.

User Application Hardening

Browser Security Configuration: Configuring browsers to block malicious content, prevent drive-by downloads, and enforce secure browsing practices.

PDF Reader and Microsoft Office Hardening: Securing PDF readers and Microsoft Office applications to prevent exploitation of vulnerabilities.

Patching Applications

Application Patching Strategy: Developing and implementing a comprehensive strategy for patching third-party applications to reduce the risk of exploitation.

Restricting Administrative Privileges

Least Privilege Access: Implementing least privilege access policies to restrict administrative privileges only to authorised users.

Privilege Escalation Prevention: Monitoring and preventing unauthorised elevation of privileges by malicious actors.

Multi-Factor Authentication

MFA Implementation: Configuring multi-factor authentication for critical systems and applications to enhance authentication security.

User Training: Providing user training on MFA usage and best practices.

Daily Backups

Backup Configuration: Setting up automated daily backups of critical data to ensure data integrity and availability.

Backup Testing: Regularly testing backup integrity and restore procedures to verify data recoverability.

Incident Response

Incident Detection and Response Planning: Developing incident response plans tailored to client environments.

Incident Response Training: Conducting incident response training exercises to prepare clients for cyber incidents.

Benefits:

Enhanced Security Posture: By implementing ROCK, clients significantly enhance their security posture, reducing the risk of cyber threats and data breaches.

Compliance Readiness: The ROCK Solution helps clients align with industry standards and regulatory requirements, such as the Australian Government's Protective Security Policy Framework (PSPF) and the Privacy Act.

Reduced Risk Exposure: Clients benefit from reduced exposure to cyber risks, including malware infections, data theft, and ransomware attacks.

Increased Operational Efficiency: Automated processes for patch management, backup, and incident response streamline operations, reducing manual effort and operational costs.

Peace of Mind: Knowing they have a minimum viable security offering in place, clients can focus on their core business activities without worrying about cybersecurity threats.

Proactive Threat Mitigation: Regular monitoring, patching, and incident response planning ensure proactive threat mitigation, minimising the impact of potential security incidents.

Trusted Partnership: BlueSky Online Solutions becomes a trusted partner in clients' cybersecurity journey, providing expert guidance, support, and ongoing monitoring to safeguard their digital assets.

The ROCK Solution provides clients with a comprehensive and practical approach to cybersecurity, ensuring they have essential security measures in place to protect their digital assets and maintain business continuity.

BOLS Crest is a specialised IT support service dedicated to application management, conditional access, and security across various platforms, including Microsoft, Google Workspaces, and line of business applications. Our offering ensures the robustness and security of your application landscape, providing comprehensive support and guidance.

Application Configuration, Deployment and Management:

Expert assistance in deploying and configuring applications to meet your business needs.

Optimisation of application settings for enhanced performance and efficiency.

Application Performance Monitoring:

Continuous monitoring of application performance to identify and address issues proactively.

Performance tuning to optimise application performance and user experience.

Conditional Access:

Identity and Access Management:

Implementation of identity and access management solutions for secure user authentication.

Configuration of access policies based on user roles, devices, and location.

Conditional Access Policies:

Creation and enforcement of conditional access policies to control access to applications based on specific conditions.

Integration with multi-factor authentication (MFA) for enhanced security.

Security Across Platforms:

Microsoft 365 Security:

Configuration of security features in Microsoft 365 to protect against threats and unauthorised access.

Implementation of security controls such as Data Loss Prevention (DLP) and Advanced Threat Protection (ATP).

Google Workspace Security:

Setup and configuration of security settings in Google Workspace to prevent data breaches and ensure compliance.

Integration with third-party security solutions for additional protection.

Line of Business Application Security:

Assessment of security risks in line of business applications.

Implementation of security measures to safeguard sensitive data and prevent unauthorised access.

Hardening of Application Landscape:

Security Baseline Configuration:

Configuration of security baselines recommended by industry standards such as CIS and NIST.

Harden application settings to mitigate security risks and vulnerabilities.

Vulnerability Management:

Regular vulnerability assessments to identify and remediate security weaknesses.

Patching and updating applications to address known vulnerabilities and reduce the attack surface.

BOLS Crest offers a proactive approach to application management and security, ensuring the integrity, confidentiality, and availability of your critical business applications. Our tailored support services are designed to meet your specific needs, providing peace of mind and enabling you to focus on your core business activities.

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